Outsourcing to Deptive helps Oji Fibre’s IT team focus on what really matters

As a leading producer of wood pulp, paper and fibre-based packaging, Oji Fibre Solutions (OjiFS) is committed to delivering innovative, environmentally sustainable products.

Crucial to that goal is IT systems that allows OjiFS to work collaboratively to enhance the competitiveness of its customers. For years, the OjiFS IT team had been managing day to day routine tasks and housekeeping of IT systems internally, hampering its ability to get closer to the business.

In 2019, OjiFS turned to Deptive to upgrade and assume ongoing management of its Citrix platform, which OjiFS staff use to access a wide range of applications, both in the office and on the factory floor.

Deptive introduced specialist monitoring tools to ensure Citrix was optimised to the needs of the OjiFS IT team and that maximum quality of service was achieved.

The timing of the upgrade, which went live in November 2019, meant OjiFS staff were able to take advantage of Citrix during Covid-19 lockdown for seamless business continuity.

OjiFS now enjoys 24-7 Citrix support from Deptive, freeing up the IT team to deliver solutions that assist in tackling some of the company’s biggest business challenges.

Find out more about Deptive’s managed services here. Visit OJI Fibre Solutions here