Client Case Studies
Here at Deptive, we’re end user computing specialists. We live and breathe mobility and desktop virtualisation. Some of New Zealand and Australia’s favourite household names have benefited from our specialist expertise, including businesses across industries as diverse as retail, professional services, logistics, utilities, finance, insurance, and government.
Whether new to desktop virtualisation and mobility, or looking to improve existing systems, we partner closely with clients to ensure the best result for their business.
Check out a few of our success stories…
When Dan Wilkinson joined specialist life insurance provider Fidelity Life three years ago he expected a flurry of requests from staff for fancy new devices and software.
Instead, the chief technology officer and veteran of the insurance industry was confronted with a simple question.
Remote workforce during Covid-19
It’s no doubt that the situation caused by COVID-19 has been a significant hit to many businesses’ productivity. One financial services company has become acutely aware of the fact – and in conversations with others in the industry, they’ve learned of the challenges faced in preparing for extended periods of remote working during this crisis. Luckily, this company has been working with Deptive over the last twelve months and now has a robust and secure remote working solution in place that allows them to maintain their high quality of service with their staff working remotely.
From complaints to calm: Fairfax Media
Best known for keeping New Zealand and Australia up to date with the day’s news, Fairfax Media reached out to Deptive with some problems of their own. For years, Fairfax had been tolerating a slow IT system. Instead of being able to focus on fixing the root causes of these issues, Fairfax’s IT department was continually firefighting, stuck in a position of being swamped with service calls from staff.
Files on the fly: Flight Centre
Flight Centre New Zealand makes travel simple. They collaborate with different agencies to ensure travellers get the cheapest prices, without compromising on quality. They make it simple for their customers, but some of their internal infrastructure wasn’t quite as simple. With over 800 staff here in New Zealand, Flight Centre staff found it hard to access files while on the road or travelling.
Specialist Citrix consulting: Mainfreight
When Mainfreight's 2010 Citrix farm roll-out across New Zealand, Australia and Asia came to a halt due to the complex Citrix elements of the project, Deptive were brought in as a high end technical resource to assist the internal team and provide specialist Citrix consulting services.
100% uptime a must: VectorStock
As a New Zealand-based global business with an entirely online business model, VectorStock required their web application to have 100% uptime and 100% availability 24/7 for its large international customer base.
In addition, VectorStock’s solution needed to integrate with the IBM SoftLayer data centre which hosts the site.
Client confidentiality a top priority: DLA Piper
Auckland and Wellington based lawyers DLA Piper live and breathe client confidentiality, and have an exceptional commitment to protecting company information. With the expanding use of email on mobile devices, National IT Manager Philip Christopher took steps to secure the company email accounts; both in the office, and when accessed externally over the internet from any mobile device.
From Fairfax Media, to Vero, to The Warehouse, Flight Centre and Icebreaker, we’ve been impressing New Zealand and Australian companies for over ten years.
Level 13 (Regus)
92 Albert St
We also have a virtual office in Wellington.
0800 000 141
PO Box 34797,
Birkenhead, Auckland 0746