Managed Services

Deptive: specialist Citrix managed services provider

It is challenging to find a provider with the right mix of skills and knowledge to support and manage Citrix XenApp, XenDesktop, XenMobileand NetScaler environments. Deptive covers all these Citrix technologies and we have skills and expertise in all important supporting areas including Active Directory, Group Policy, application troubleshooting, and infrastructure components such as storage, server and networking.

Deptive provides the depth of knowledge and the broad range of skills to support yourdesktopapplication delivery and mobility solutions.

Citrix support and management

Deptive are recognised Citrix experts. With Deptive as your managed services provider, the focus is on solutions across the areas of desktop solutions, mobility, and application delivery. Whether your organisation is looking for complete management of your Citrix environment, or whether you need Deptive’s expertise to complement your internal IT team, Deptive provides flexible solutions to meet your every requirement.

Having Deptive on your team provides a range of benefits:

  • Eliminate the risk of your Citrix guy leaving or falling ill. Deptive has a team of Citrix experts available to support your business.
  • Faster problem resolution. The Deptive team deals with dozens of Citrix environments, chances are we’ve seen your issue before.
  • Increased stability, reliability and performance. We know how to tune your system to get the best performance and ensure the best user experience.
  • Daily health check reports. We have developed our own health check reports for several Citrix technologies. With these reports delivered to your inbox you will be one step ahead of your users.
  • Making the most of your existing Citrix investment. We understand what you are entitled to with your Citrix licenses so we will recommend upgrades and new complimentary products.
  • Reduced support incidents. With Deptive managing your Citrix environment problems will be resolved. The result will be fewer issues for your users and less incidents logged with your helpdesk.
  • Awareness of latest technology to improve your business. As a managed services customer, Deptive keep you informed about technology innovations and the ways your organisation can best make use of them. You don’t know what you don’t know and Deptive likes to make sure that you do know.

Why Deptive?

  • We know Citrix technology inside-out.
  • Deptive’s team of consultants and engineers is focused on Citrix technology. There is no other such Citrix-focused team in New Zealand.
  • Our professional but compact team can respond quickly, without all the red tape associated with large IT providers.
  • We are easy to work with. Read about what some of our clients have to say about our work here.

Want to know more?

To find out more about our services:

Telephone: 0800 000 141
Email: info@deptive.co.nz

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From The Blog

Maximising value from your Citrix XenApp/XenDesktop licenses

Jason Poyner, Technical Director, Deptive. Great, you’re an existing Citrix customer. Pat yourself on the back for your wise purchasing decision. You’ve got a bunch of XenApp or XenDesktop licenses, but are you making the most of your existing investment? To figure this out you will need to find out 3 things: What Citrix product Read the Rest…

Considerations and Best Practice for a BYOD Policy

Jason Poyner, Technical Director, Deptive While not every organisation has a formal BYOD programme, every organisation should develop policies regarding the use of personal devices for work. These policies provide a framework for BYOD working, and need to address factors including: Eligibility: Identify who can use personal devices for work and scenarios where it is Read the Rest…

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