Case Study
Unlocking Microsoft 365 — Governed, Secure, and Driving Real Productivity
Oceania
The Challenge - A growing organisation. A platform ready to do more.
Oceania had invested significantly in Microsoft 365 — SharePoint, Teams, Power Platform, Intune all in place and in use across the business. As the organisation grew, so did the demands on the platform. With a lean internal IT team running a complex environment across the business, bringing in a dedicated M365 specialist was the natural next step — ensuring the platform stayed optimised, adoption kept growing, and nothing got left behind as Microsoft continued to evolve.
The opportunity was clear: with the right specialist partner managing the M365 environment, Oceania could get more from their existing investment — better governance, stronger security, higher adoption, and a platform that kept pace with where the business was heading.
Ongoing ownership, not one-off fixes.
Deptive stepped in as Oceania's M365 managed services partner — structured for continuous improvement rather than one-time remediation.
Our work covered three ongoing areas:
With Deptive owning the M365 environment, Oceania's internal IT team could focus on what they're there for: supporting the business.
The Outcome
A platform that keeps pace. An IT team focused on what matters.
With Deptive managing the M365 environment, Oceania's platform is now governed, secure, and continuously improving. End users are making better use of the tools they already have, and IT has clear visibility into where the platform is working well and where the next opportunity lies — with the confidence that a specialist team is handling the rest.
Why It Matters
Microsoft 365 is not a deploy-and-forget platform.
It evolves constantly — and without active governance, the gap between what organisations are paying for and what they're actually getting widens over time.
For IT teams in sectors like aged healthcare, the demands on the platform only grow over time. Partnering with an M365 specialist means the environment stays governed, secure, and ahead of the curve, and IT stays focused on the work that moves the business forward. That's what working smarter looks like.
Deptive support our Microsoft 365 environment and are a partner we trust. They understand our business, respond quickly, and provide practical, proactive support across M365 and the Power Platform. They're consistently there when we need them, and have become a trusted extension of our team.
– Jacqui Keller, General Manager ICT, Oceania
