Case Study
Accounts Receivable
Modernising Accounts Receivable for an NZ Media Company
The Challenge - A manual process that couldn't keep up — and a deadline that wouldn't wait.
One of New Zealand's most prominent media organisations came to Deptive with an Accounts Receivable process that was overdue for change. The team was offshore, working from a legacy Microsoft Access solution that was manual, fragmented, and expensive to run. Data was spread across multiple systems with no reliable way to reconcile it, and the process couldn't scale. The pressure wasn't just operational. An internal NZ-based team was taking over the process within months — meaning the existing solution needed to be replaced fast, without disrupting the business in the process.
Build what's needed. Build it to last.
With tight timelines and a clear brief, Deptive took an MVP approach — working closely with stakeholders to design and deliver a solution that met core business needs immediately and could evolve over time.
Built on Microsoft Power Platform within the client's existing M365 environment, the solution included:
- An automated payment matching engine to process incoming bank transactions
- Reliable generation of Dynamics 365 import files and exception reports to streamline reconciliation
- Process metrics logging to support future optimisation
- A scalable architecture built on the client's existing Microsoft investment
- A foundation for future enhancements as requirements grow
The solution was delivered on time and within budget — ready for handover to the incoming NZ-based team with no disruption to operations.
The Outcome
Less time on process. More time on work that matters.
The Accounts Receivable process went from manual, fragmented, and offshore-dependent to automated, integrated, and in control. The result was a 60%+ reduction in manual Accounts Receivable effort. As the process moved from an offshore team to a leaner NZ-based operation, automation meant the incoming team could handle the workload without the headcount the old approach required. Beyond the efficiency gains, the solution brought the Accounts Receivable process fully into the client's Microsoft ecosystem — improving data accuracy, security, and reporting, with consistent exception handling built in from the start.
Find out where automation can make the biggest difference.
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Book an AI & Automation Kickstart — bring your real problems, and we'll show you what's possible before any significant investment.
Why It Matters
Manual processes don't just cost money — they cost people time.
When repetitive, low-value tasks get automated, teams work smarter. That's true whether it's Accounts Receivable, procurement, or any other process still running on spreadsheets and manual effort. If you're sitting on processes like this, the question isn't whether to fix them. It's where to start.
This project delivered exactly what we needed — automated, efficient, and on time. We’re now equipped to scale and optimise Accounts Receivable with a modern solution built for the future.
– Client Project Sponsor
